The Oral Healthcare Team
Commitment to Quality Patient Care
Patient Education
Appointment Booking
Packages & Promotion
Operating Hours
Location & Getting to NDC
What to Expect At Your First Visit
Payment Matters
Request for Dental Report
Feedback & Enquiry
Tenders/RFP/RFI

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Registration

To ensure a smooth visit, please come at least 15 minutes before your appointment time to register. On arrival, proceed to the respective clinic where our counter staff will assist you with the registration procedures.  
   
Documents

Kindly bring along these documents for registration: 
   Singaporeans / Permanent Residents
        - Identity card or Birth Certificate
        - Letter of referral from a general practitioner, polyclinic, MINDEF, School Dental  
          Service or a restructured hospital
        - NDC appointment card at repeat visits
  Residents of other Nationalities
        - Identity card, Birth Certificate and /or Passport
        - Employment Pass or Work Permit
        - Re-entry permit
        - Letter of referral from a general practitioner, polyclinic, MINDEF, School Dental
          Service or a restructured hospital
        - NDC appointment card at repeat visits 
 
Waiting for Your Appointment

Upon registration, a queue number and the consultation room number of your dentist will be allocated to you. Please take a seat and wait for your number to be flashed on the display before proceeding to the treatment room. You may wish to note that the queue number may not proceed in sequence.

Your doctor will make every effort to begin your consultation as promptly as possible. Occasionally, you may have to wait for more than 30 minutes before being seen by the doctor. This happens when doctors are held up while attending to emergencies or for ad hoc cross-disciplinary consultations. Alternative arrangements are made if a doctor is held up in an emergency for more than 30 minutes. There will also be situations whereby you may have to wait for your x-ray results to be ready.  
 
After the Consultation

Follow-up Appointment: After the session with your dentist, our staff will arrange for your follow-up appointment that best meets your needs and your doctor's instructions. The date and time of the next appointment will be indicated on your appointment card. Do remember to bring this card with you at the next visit.

Payment: We accept payment using cash, NETS, credit cards (Mastercard, Visa) or local cheques.

Medication: Please proceed to pharmacy at Level 2 to have your prescription filled. Payment for medication can be made at the pharmacy.

X-Rays: Original x-rays files are retained by the centre for record-keeping purposes. We wish to point out that the fees levied for x-rays are for interpretation of the result. Duplication services are available at a fee. Please check with our staff for details.