|
Registration
To ensure a smooth visit, please come at least 15 minutes before your appointment time to register. On arrival, proceed to the respective clinic where our counter staff will assist you with the registration procedures. Documents
Kindly bring along these documents for registration: Singaporeans / Permanent Residents - Identity card or Birth Certificate - Letter of referral from a general practitioner, polyclinic, MINDEF, School Dental Service or a restructured hospital - NDC appointment card at repeat visits Residents of other Nationalities - Identity card, Birth Certificate and /or Passport - Employment Pass or Work Permit - Re-entry permit - Letter of referral from a general practitioner, polyclinic, MINDEF, School Dental Service or a restructured hospital - NDC appointment card at repeat visits
Waiting for Your Appointment
Upon registration, a queue number and the consultation room number of your dentist will be allocated to you. Please take a seat and wait for your number to be flashed on the display before proceeding to the treatment room.
Your doctor will make every effort to begin your consultation as promptly as possible. Occasionally, there could be situations where you may have a longer wait as your doctor attends to either an emergency or an ad hoc cross-disciplinary consultation. We ask for your patience when this happens.
Who will attend to you
The NDC is not only a tertiary healthcare provider but also a training centre for future specialists. Unless you request for a particular specialist, you may be seen by one of our residents-in-training, under the supervision of a consultant. Patients who choose their attending dentist will be private patients.
After the Consultation
Follow-up Appointment: After the session with your dentist, our staff will arrange for your follow-up appointment that best meets your needs and your doctor's instructions. The date and time of the next appointment will be indicated on your appointment card. Do remember to bring this card with you at the next visit.
Payment: We accept cash, NETS, all major credit cards (Mastercard, Visa) and local cheques.
Medication: Please proceed to pharmacy at Level 2 to have your prescription filled. Payment for medication can be made at the pharmacy.
X-Rays: Original x-rays files, in digital or film format, are retained by the centre for record-keeping purposes. We wish to point out that the fees levied for x-rays includes diagnostic interpretation of the result. Duplication services are available at a fee. Please check with our staff at Tel: 6324 8846 for details
|