Committment to Quality Care

 

NDC conducts regular audits on our various systems relating to patient safety and care some of which are:

• infection control
• clinical outcomes
• clinical protocol updates
• laboratory and radiographic systems

Results of such audits are circulated to staff and areas of deficiency are flagged for action.

NDC ensures you are treated by fully qualified specialists who:

• maintain competency by fulfilling a required amount of patient clinical sessions a year
• are specially privileged for high risk procedures and demonstrate additional training for such procedures.
• have high safety record in terms of  clinical outcomes  

The following marks of distinction attest to our commitment to quality

• Joint Commission International Accreditation: An international mark and endorsement for quality patient care and patient safety.

• Singapore Quality Class (SQC) : A total approach in managing people, processes and customers to achieve better business results.

• Business Continuity Management System: A strategic crisis and risk management program to ensure continuity of critical business processes.